File a Complaint
The Americans with Disabilities Act provides an important tool to fight discrimination: filing a complaint with an appropriate federal agency. This page outlines the steps to get you started.
Who You Can File a Complaint Against
If you believe that you or someone else was discriminated against based on a disability, you can file an Americans with Disabilities Act (ADA) complaint against:
- a state government or local government, such as:
- public hospitals
- public schools
- other state or local government programs
- a private business that serves the public, such as a:
- doctor’s office
- retail store
Where to File Your Complaint
The nature of your complaint determines where you should file it. The table below tells you where to file your complaint.
|Type of Complaint||Where to File Online|
|Employment (including issues at work or in applying for a job)||Equal Employment Opportunity Commission|
|Air travel (airlines)||Department of Transportation|
|Other||Department of Justice, Civil Rights Division|
Note that if you are filing with the Department of Justice, you may also file:
- By mail by sending the completed ADA complaint form, or a letter containing the same information, to:
U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, NW 4CON, 9th Floor Washington, DC 20530
- By faxing the completed ADA complaint form, or a letter containing the same information, to: (202) 307-1197
Whichever method you use, remember to keep a copy of your complaint and the original documents for your own records.
If you’d like more information, our answers to common questions is a good place to look.