File a Complaint
The Americans with Disabilities Act provides an important tool to fight discrimination: filing a complaint with an appropriate federal agency. This page outlines the steps to get you started.
Who You Can File a Complaint Against
If you believe that you or someone else was discriminated against based on a disability, you can file an Americans with Disabilities Act (ADA) complaint against:
- a state government or local government, such as a:
- public hospital
- public school
- other state or local government program
- a private business that serves the public, such as a:
- doctor’s office
Where and How to File Your Complaint
The nature of your complaint determines where you should file it. The table below tells you where and how to file your complaint.
|Type of Complaint||Agency to File With||How to File|
|Employment (e.g., issues at work or in applying for a job)||Equal Employment Opportunity Commission (EEOC)||Follow instructions on the EEOC site|
|Air travel (involving a specific airline)||Department of Transportation (DOT)||Follow instructions on the DOT site|
|Housing (e.g., denied housing or denied an accessible living space based on disability)||Department of Housing and Urban Development (HUD)||Follow the instructions on the HUD site|
|Complaints involving anything else||Department of Justice, Civil Rights Division||See below|
Filing a Complaint with the Department of Justice, Civil Rights Division
There are three options for filing:
Follow instructions on the DOJ site
Fill out and send the paper ADA Complaint Form a letter containing the same information, to:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
4CON, 9th Floor
Washington, DC 20530
Send to (202) 307-1197
Remember to keep a copy of your complaint and the original documents for your own records.
If you’d like more information, our answers to common questions is a good place to look.